Utility Bill

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SERVICE, PLEASE CALL CITY HALL AT (903-567-2826)
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Water, sewer, garbage, ambulance, and ambulance Flight for Life service are billed together.  The billing is done on the 1st of each month.  Payments are due by the 10th and late charges will be applied on the 11th.

  • ATTN: UTILITY BILLING CUSTOMERS- Canton utility customers will notice an increased emphasis on collecting utility bills prior to termination of services.  The City's policy is to mail bills out on the last day of the month, and bills are due by the tenth (10th) day and late fees are assessed on the eleventh (11th) day of the month.  Termination notices are mailed out on the eleventh (11th) day.  State law requires all customers to receive a ten (10) day notice prior to termination, therefore termination will be effective on the twenty first (21st)day of the month.  We appreciate your understanding and cooperation, as we work hard to do a better job for you than we did the day before. Posted 5/1/2019

Bill payments may be mailed to 201 N. Buffalo, Canton, Texas, or paid in person at 201 N. Buffalo, Canton, Texas, Monday through Friday, 8:00 a.m. to 5:00 p.m.  There are two drop off boxes located at 201 N. Buffalo, one freestanding on the south side of the building, and the other is in the front facade of the building near the door.  Payments may also be paid online with eBill (see icon on home page).  For questions regarding your statements, call the Utility Billing Department at 903-567-2826. 

To use E-Bills to receive, view or pay your water bill online, click here.

If you would like to be on automatic payment, please fill out the Bank Draft Authorization Form and return with a voided check attached. Automatic payments draft from your authorized bank account around the 4th of every month.

Water and wastewater rates effective as of the 11/1/2019 billing.  The rates listed on this website are subject to change upon approval by Council.  Please check with office for the most current rates and fees.

Water Residential Commercial
  Inside Outside Inside Outside
0-750 gallons  $20.00 $36.25 $30.50 $42.25
751 - 2,500 gallons $4.75/1000 $4.75/1000
2,501 - 5,000 gallons $4.80/1000 $4.80/1000
5,001 - 10,000 gallons $4.85/1000 $4.85/1000
10,001 - 15,000 gallons $4.90/1000 $4.90/1000
15,001 - 25,000 gallons $4.95/1000 $4.95/1000
25,001 - 50,000 gallons $5.00/1000 $5.00/1000
50,001 - 100,000 gallons $5.05/1000 $5.05/1000
100,001 - 300,000 gallons $5.10/1000 $5.10/1000
>300,000 gallons $5.15/1000 $5.15/1000
Utility Deposit $100.00  $150.00
2-1/2" Hydrant Utility Deposit   $2000.00
Return Check Fee $  30.00 $     30.00
     
Wastewater 
0-1,500 gallons - residential (Based on winter average) $26.05 $41.80 $38.30 $51.80
1,500 - 10,000 gallons $2.90/1000 $2.90/1000
10,001 - 15,000 gallons $2.95/1000 $2.95/1000
15,001 - 25,000 gallons $3.00/1000 $3.00/1000
25,001 - 50,000 gallons $3.05/1000 $3.05/1000
50,001 - 100,000 gallons $3.10/1000 $3.10/1000
100,001 - 300,000 gallons $3.15/1000 $3.15/1000
Over 300,000 gallons $3.20/1000 $3.20/1000
Customers Without City Water - Residential $28.73 ($3.83 per 1000)  
Customers Without City Water - Commercial $42.15 ($3.83 per 1000)  
Garbage
Residential - 1x week curbside, 9 bag maximum $11.08  
Residential - cart service, 1x per week $13.74  
Residential- cart service, 1x per week, outside City limits $17.99  
Ambulance
Ambulance Fee  $2.50 inside City limits $3.75 outside City limits
Flight For Life Fee $1.00 inside City limits $1.00 outside City limits